PTSB – Mobile Banking12.15

The PTSB app is a secure, fast and easy way to bank on the go. It offers a great range of features to make accessing your money and controlling your finances effortless, giving you the time and peace of mind to get on with your life!

If you’re a PTSB customer who’s registered for Open24 Online Banking you can enjoy:

Simple and easy access to your accounts:
. Use Quick Balance to check your balance instantly without logging in
. Log in quickly using your PAN (Personal Access Number) or TouchID / FaceID.
. Quickly access the most used features.
. Check your current and available account balances and other important information.
. Access your recent, pending and historical transactions.
. Apply for a Term Loan, Credit Card, or Overdraft.

Open a Savings or Deposit Account:
. Choose your daily debit card spending limit.
. View eStatements.
. Update Open24 desktop site password.
. Freeze your Visa Debit or Credit Card.
. Report your Visa Debit Card as lost/stolen and order replacement.
. Replace your damaged Visa Debit Card.
. View or unblock your Debit card PIN.
. Quickly add your Visa Debit Card to your Apple Wallet Directly.
. Block Gambling Transactions on your debit or credit card

Banking on the go:
. Instantly transfer between your accounts.
. Transfer to your existing payees, and on tablet devices you can now add new payees. Schedule payments to be made at a future date.
. Zippay: send and receive money using just a mobile number.
. Send Emergency Cash to an ATM: you or a friend can collect funds from any PTSB ATM - without the need for a bank card (charges apply).
. Make payments to existing bills and add new bills. Schedule bills to be paid at a future date.
. Set up a standing order.
. Transfer to your existing international SWIFT payees. These payees can only be set-up by visiting a PTSB branch.
. Manage payments i.e. view or edit details for existing payees, bill payments, standing orders, direct debits and future dated payments.
Accessing the app:
. To log in to the PTSB app you’ll need to be a PTSB customer who is registered for Open24 Online Banking. To register for Open24 call us now on 0818 50 24 24 or +353 1 212 4101.
. To access some features you’ll need to enter a security code which you’ll receive via SMS to your registered mobile phone number. The following country codes are excluded from this service +53 Cuba, +98 Iran, +964 Iraq, +95 Myanmar, +963 Syria, +249 Sudan, +850 North Korea. If you are not receiving your code, or to register or change your mobile number, call us now on 0818 50 24 24 or +353 1 212 4101.
Terms and conditions apply. Find out more at https://www.ptsb.ie/everyday-banking/ways-to-bank/mobile-and-app-banking/
Permanent TSB plc trading as PTSB and PTSB Asset Finance is regulated by the Central Bank of Ireland. Permanent TSB plc is a public limited company incorporated in Ireland. Registered number: 222332. Registered Office: 56-59 St. Stephen’s Green, Dublin 2, D02 H489, Ireland. Permanent TSB plc is tied to Irish Life Assurance plc for life and pensions products. Irish Life Assurance plc is regulated by the Central Bank of Ireland.

Version History We've fixed some minor issues and made performance improvements to provide you with a better experience. 12.15 Aug 31 You can now choose a daily debit card spending limit that works for you, from €0 to €5,000. Increase or decrease your limit anytime in the cards section of your app. 12.14 Jun 18 We've made some small improvements to keep your banking experience smooth, fast and reliable. 12.13 Jun 4 We've made some small improvements to keep your banking experience smooth, fast and reliable. 12.12 May 11 We've made some small improvements to keep your banking experience smooth, fast and reliable. 12.11 Apr 16 Make way for Zippay – in this update you’ll find a new way to send and receive money using just a mobile number. You’ll find Zippay in the “Transfer” section of your PTSB app. 12.10 Mar 10 PTSB Protect now scans your incoming SMSs for fraudulent links and phone numbers. Enable via Settings & Security.

Minor updates to a number of application journeys relating to Consumer Protection Code.

Defect fixes affecting some customers. 12.9 Feb 26 We've made some small improvements to keep your banking experience smooth, fast and reliable. 12.8 Jan 19 Introducing Quick Balance - check your balance quickly without having to log in.
Also we've listened to your feedback and made some changes to how your balances are displayed. 12.7 10/30/2025 Send SEPA Instant Credit Transfers within 10 seconds, every day of the year.
Verification of Payee check helps you make sure your money is going to the right person or business. 12.6 10/07/2025 Enhanced Personal Loan application journey with a new suite of competitive personal loan rates.

Manage direct marketing permissions in-app. 12.5 09/19/2025 The latest version contains bug fixes and performance improvements. 12.4 08/25/2025 If you’re struggling with gambling and need support, you can now block gambling transactions on your Debit or Credit Card – directly in your PTSB app 12.2.1 07/24/2025 We've fixed some minor issues and made performance improvements to provide you with a better experience. 12.1 07/02/2025 Our new app has a quicker login, refreshed design and changes to how you view and download transactions. We’ve made these changes following feedback customers have shared. 12.0 06/10/2025 We've fixed some minor issues and made performance improvements to provide you with a better experience. 11.9.1 05/30/2025 We've fixed some minor issues and made performance improvements to provide you with a better experience. 11.9 05/29/2025 We've fixed some minor issues and made performance improvements to provide you with a better experience. 11.8 05/22/2025 We've fixed some minor issues and made performance improvements to provide you with a better experience. 11.7 04/15/2025 TouchID and FaceID are here, making logging into your app quicker and easier. 11.6 02/28/2025 In this update we have made some minor changes and fixed some bugs to enhance your overall experience. 11.5 11/18/2024 In this update we have made some minor changes and fixed some bugs to enhance your overall experience. 11.4 10/31/2024 Update contains minor bug fixes and performance enhancements 11.3 10/08/2024 Update contains minor bug fixes and performance enhancements. 11.2 09/03/2024 We're introducing new features to give you greater control of your everyday banking:

- Freeze your Visa Debit or Credit Card.
- Report your Visa Debit Card as lost/stolen and order replacement.
- Replace your damaged Visa Debit Card.
- Open a Savings or Deposit Account. 11.1 08/08/2024